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2024.01.12News

Notice of Holiday on Tuesday, January 16

We would like to take this opportunity to thank you for your continued patronage.

We would like to inform you that we will be closed on the following dates for in-house training.

Please refer to the following schedule for details.

Closed: Tuesday, January 16, 2024 (after 14:00)
We will be open for business from 9:00 to 14:00.

Regarding inquiries

Inquiries will be handled in order from January 17, 2024 (Wed.) onward.

To tenants in our rental properties

For inquiries during the above-mentioned holiday period, please contact the following
Please be advised that we will respond to your inquiries sequentially after the opening of business on January 17, 2024 (Wed.).
For repairs: shuuzen@gatestokyo.co.jp
For renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp

For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and loss of keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Shijin Support 24”: 0120-242-019
Please confirm the subscription address on your contract document.

We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

Thank you for your understanding.

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