We would like to take this opportunity to thank you for your continued patronage.
We would like to inform you that we will be closed during the following period for in-house training.
For further details, please contact us.
Closed: Monday, April 15, 2024 (after 15:30)
We will be open as usual from 9:00 to 15:30.
Regarding inquiries
Inquiries will be handled in order from April 16, 2024 (Tue.) onward.
To tenants in our rental properties
For inquiries during the above-mentioned holidays, please contact the following
Please note that we will respond to your inquiries sequentially after the opening of business on April 16, 2024 (Tue.).
For repairs: shuuzen@gatestokyo.co.jp
For renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us here.
Other inquiries: kanri_chintai@gatestokyo.co.jp
For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and loss of keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Shijin Support 24”: 0120-242-019
Please confirm the subscription address on your contract document.
We apologize for any inconvenience caused and appreciate your understanding.
Thank you for your understanding.