News

2024.04.17News

Notice of Golden Week Holiday

We would like to take this opportunity to thank you for your continued patronage.

We will be closed during the following Golden Week holidays.

Please refer to the following information.

Closed: May 1, 2024 (Wed) ~ May 6, 2024 (Mon)

Regarding inquiries

Inquiries will be handled in order from May 7, 2024 (Tue.) onward.

For tenants in our rental properties

For inquiries during the above-mentioned holidays, please contact the following
Please note that we will respond to your inquiries sequentially after the opening of business on May 7, 2024 (Tue.).
For repairs: shuuzen@gatestokyo.co.jp
For renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us here.
Other inquiries: kanri_chintai@gatestokyo.co.jp

For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and loss of keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Shijin Support 24”: 0120-242-019
Please confirm the subscription address on your contract document.

We apologize for any inconvenience caused and appreciate your understanding.

Thank you for your understanding.

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