We would like to take this opportunity to thank you for your continued patronage.
In accordance with the statutory inspection based on the Electricity Business Act, the buildings occupied by our group companies will be
The entire building will be blacked out as follows.
Period of power outage
Saturday, June 15, 2024 ~ Sunday, June 16, 2024
Regarding inquiries
During the power outage, telephone and fax machines will be out of service,
However, the email and inquiry form on the website will be in operation.
Inquiries will be handled in order from Monday, June 17, 2024.
To tenants in our rental properties
For inquiries during the above-mentioned holidays, please contact the following
Please note that we will respond to your inquiries sequentially after the opening of business on June 17, 2024 (Monday).
For repairs: shuuzen@gatestokyo.co.jp
Renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp
For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and lost keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Sijin Support 24”: 0120-242-019
Please confirm the subscription address in your contract documents.
We apologize for any inconvenience caused and appreciate your understanding.
Thank you for your understanding.