We would like to take this opportunity to thank you for your continued patronage.
We would like to inform you that our office will be closed for the summer holidays during the following period.
Holiday period
Wednesday, August 14, 2024 ~ Sunday, August 18, 2024
Regarding inquiries
During the blackout period, telephone and fax machines will be out of service,
However, the email and inquiry form on the website will be in operation.
Inquiries will be handled in order from Monday, August 19, 2024.
To tenants in our rental properties
For inquiries during the above-mentioned holidays, please contact the following
Please note that we will respond to your inquiries sequentially after the opening of business on Monday, August 19, 2024.
For repairs: shuuzen@gatestokyo.co.jp
Renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp
For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and lost keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Sijin Support 24”: 0120-242-019
Please confirm the subscription address in your contract documents.
We apologize for any inconvenience caused and appreciate your understanding.
Thank you for your understanding.