We would like to take this opportunity to thank you for your continued support.
We would like to inform you that our office will be closed for the New Year holidays during the following period.

Holiday period
Friday, December 28, 2024 ~ Sunday, January 5, 2025

Regarding inquiries
During the holiday period, telephone and fax machines will be out of service,
However, the email and inquiry form on the website will be in operation.
Inquiries will be handled in order from Monday, January 6, 2025

To tenants in our rental properties
For inquiries during the above-mentioned holidays, please contact the following
Please note that we will respond to your inquiries sequentially after the opening of business on Monday, January 6, 2025
For repairs: shuuzen@gatestokyo.co.jp
Renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp

For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and lost keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Sijin Support 24”: 0120-242-019
Please confirm the subscription address in your contract documents.

We apologize for any inconvenience caused and appreciate your understanding.

Thank you for your understanding.