We would like to take this opportunity to thank you for your continued support.
We would like to inform you that we will be closed on the following dates for staff training.

Closed period
Closed: Tuesday, January 14, 2025 (after 15:00)
We will be open for business from 9:00 to 15:00 as usual.

Regarding inquiries
During the closed period, telephone and fax machines will be out of service,
However, the email and inquiry form on the website will be in operation.
Inquiries will be handled in order from Wednesday, January 15, 2025.

To tenants in our rental properties
For inquiries during the above-mentioned time zone, please contact the following.
Please be advised that we will respond to your inquiries sequentially after the opening of
business on Wednesday, January 15, 2025.
For repairs: shuuzen@gatestokyo.co.jp
For renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp

For tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact points for urgent problems such as water leakage and loss of
keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Shijin Support 24”: 0120-242-019
Please confirm the subscription address in your contract documents.

We apologize for any inconvenience caused and appreciate your understanding.

Thank you for your understanding.