We would like to take this opportunity to thank you for your continued support.
Our office will be closed during the following period for the Golden Week Holiday.

Holiday period
Saturday, May 3, 2025 ~ Wednesday, May 7, 2025

Regarding inquiries
During the holiday period, our telephone and fax lines will be out of service.
However, you may still contact us via email or through the inquiry form on our website.
We will begin responding to inquiries on Thursday, May 8, 2025.

To all tenants of our rental properties
For inquiries during the above-mentioned period, please use the following contact
information:
Please note that responses to inquiries will begin on Thursday, May 8, 2025, and will be
handled in the order received.
Repairs: shuuzen@gatestokyo.co.jp
Renewal: koushin@gatestokyo.co.jp
Cancellation: Please contact us from here.
Other inquiries: kanri_chintai@gatestokyo.co.jp

To all tenants who have subscribed to the “24 Hour Emergency Response Support” service
Please use the following contact information for emergencies, such as water leaks or lost keys.
If you are a subscriber to JBR (Japan Best Rescue System): 0120-056-024
If you are a subscriber to “Sijin Support 24”: 0120-242-019
Please check your contract documents to confirm the subscription details.

We apologize for any inconvenience this may cause and kindly ask for your understanding.
Best regards,